Need assistance with your uPatch Luggage Scale or have a question about your order? Our team is happy to assist with support, feedback, or partnership inquiries. Use the form below or write us directly by email.
Email:
support@luggage-scale.com
Address:
130 Old Oak Dr.
Buffalo Grove, IL 60089, USA
Brand Owner:
Allyexporter LLC
We offer fast domestic shipping across the U.S. with average delivery times of 3–5 business days. If your item arrives damaged or defective, contact us within 7 days. Standard returns are accepted within 30 days of delivery.
If you purchased on a marketplace such as Amazon or Walmart, please initiate returns or exchanges directly through that marketplace’s order page to follow their policies and timelines. If you still need help, contact us at support@luggage-scale.com.
We appreciate your trust in our battery-free technology. Every purchase helps reduce electronic waste and supports sustainable innovation.